FAQs

FAQs - Answers to Your Common Questions

What Are FAQs?

FAQs, or Frequently Asked Questions, are a collection of common inquiries that people often have about a specific topic. They are designed to provide clear and concise answers, so that individuals can quickly find the information they need. FAQs can cover a wide range of subjects, including product details, service offerings, and troubleshooting tips. They are essential for enhancing user experience on websites, because they reduce the need for users to contact support for common concerns.

Why Are FAQs Important?

FAQs are important for several reasons. First, they help users easily navigate complex information by summarizing key points. This ensures that readers can access vital details quickly. Additionally, FAQs can improve search engine optimization (SEO) for your website, since they often include relevant keywords. This means that as more people search for specific queries, your page has a higher chance of appearing in search results. So, having a well-structured FAQs section can boost your visibility online.

How to Create an Effective FAQs Section?

To create an effective FAQs section, start by gathering questions that are frequently asked by your audience. Then, provide clear, straightforward answers that address each question directly. Make sure to organize the questions logically, possibly by category. Since people tend to skim through information, consider using bullet points or headings for easier readability. Moreover, update your FAQs regularly, because this keeps the content relevant and useful for your audience.


Frequently Asked Questions

Hmm…. we are confident you will be convinced!

All our deliveries are done between Monday and Friday (working days)

If you aren’t happy with your framed art print, you can return them within 30 days from the date the item arrived in your home. The full refund will be transferred back to your bank account. Please make sure the frame is in the same good condition that you received it in, to be eligible for the refund. For more details on this contact us on hello@jasartz.com

We start making your order and sending it out for delivery as soon as the order comes through our website. You should expect it to be delivered on your doorstep between 3 to 5 UAE business days unless stated by our customer care representative. You will be sent an order confirmation email and you can use that to track your order by getting in touch with us at hello@jasartz.com

Currently we only deliver in cities within the UAE and GCC region, but we are working on offering international shipping to other regions as well!

If your package didn’t arrive safe, sound, and in perfect condition please don’t worry. Send an email to our lovely customer service team at hello@jasartz.com and reference your order number. We’ll get back to you ASAP and resolve the issue!

All of our products are securely packaged in our Dubai production facility and then handed over to our express shipping partners.

Jasartz is a UAE-grown online platform that curates exciting artwork from independent artists all over the world. The mission is to provide opportunities for artists to commercially sell and get recognized for their craft whilst making affordable artwork accessible to the consumers and businesses of the Middle East.

Every sale we make supports an artist. Before we do anything we run our artists through our pricing structure. At the end of every month we pay our artists depending on how many sales they have made.